Full Privacy Policy

Full Privacy Policy

We take your privacy very seriously and will make sure that the personal information you provide us is treated confidentially and in accordance with the applicable laws and regulations. This is our Full Privacy Policy, for the abbreviated version please use this link.

Introduction

Last updated: May 25th, 2018

Van der Vliet Quality Yachts B.V. ("us", "we", or "our") operates the www.yachts.nl website, a yacht brokerage company, as well as, but not limited to, related services such as; yacht consultancy, -valuation, -chartering and -management. Those, and any other services, and all other communications through written or oral means, such as e-mail or phone (collectively, together with the website, named the “Service” or “Services”) are covered by this Full Privacy Policy.

This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service. We will not use or share your information with anyone except as described in this Privacy Policy. We use your Personal Information for providing, and improving, the Service. By using the Service and/or by giving active consent, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Use, accessible at https://yachts.nl/terms-of-use.

Collection And Use Of Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your e-mail address, name, phone number, postal address or other information that we deem to be relevant ("Personal Information"). We collect this information for the purpose of providing our Service, identifying and communicating with you, responding to your requests/inquiries and improving our services.

Examples of data we collect and why:

  • Name and contact details; we may use your name and contact details to communicate with you about our Services. These details may be stored in our CRM database.
  • Interests; we may document your assumed or stated interests regarding our Service based on our communication and may approach you with relevant communication about this assumed interest.
  • E-mail conversations and interactions; we may save e-mail conversations in our CRM database so that we can easily find our earlier conversations and/or can show what has been discussed should this prove to be relevant in the future. We may also collect information regarding a client’s interaction with e-mail messages, such as whether the client opens, clicks on, or forwards a message.
  • Personal documentation; for the purpose of the buying or selling of a yacht, charter of a yacht, consultancy, valuation and other services we may provide, we might require and store copies of ID papers, company details, bank details and other necessary data and documentation. We are required to keep these documents in order to fulfill our legal obligations; for example in the case of a lawsuit, resolve disputes and enforce our agreements.
  • Job applications; when we receive job applications, your C.V. might be saved for a period of maximum 6 months.
  • Photographs and video material; for the purpose of providing our Service we may require image material such as photos, videos and 3D scans. This material might contain personally identifiable features. If requested we will take steps to hide these features to the best of our ability.
  • Website traffic; we track the use of our website to give us an idea of the most viewed pages, website journey and basic visitor profiles. We do this to optimize our website and its performance and to improve the overall customer experience. More on this can be read in the “Logging Of Data” chapter.

Logging Of Data

We may collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics. In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information. For more information On Google Analytics Privacy Policy, see Google Analytics Privacy and Data Sharing.

More on this subject can be read in the “Third Party Service Providers” chapter.

Third Party Service Providers

We may employ a select number of third party service providers, companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used. These service providers are carefully selected and meet high data protection and security standards. We only share information with them that is required for the Services offered and to perform specific tasks on our behalf. We have a third-party vendor agreement with them to ensure compliance with the GDPR (General Data Protection Regulation). This contractually binds them to keep any information we share with them confidential and to process any Personal Data only according to the GDPR. Their data may be stored on servers outside of the EU. We will, otherwise than stated above, never give or sell your data to anyone.

Our Communication With You

We may occasionally use your Personal Information to contact you with newsletters, marketing- or promotional materials, offer customer support or other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any e-mail we send or by contacting us. You can find more details how to contact us in the chapter “Contacting Us & Editing Of Data”. In some cases where we are required by law to contact you, e.g. notifying you of a data breach, we reserve the right to do so regardless of subscription status.

Data Security

The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure. This includes, but is not limited to; firewalls, password protection and other access and authentication controls. We use SSL technology to encrypt data during transmission through public internet. However, please be aware that no method of transmission over the internet, or method of electronic storage, is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you. If we learn of a security systems breach, we will inform you and the authorities of the occurrence of the breach in accordance with applicable law.

Cookies

Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and transferred to your device. We use cookies to collect information in order to improve our services for you, and to facilitate the use of certain functions. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provide information on how to accept cookies, disable cookies or to notify you when receiving a new cookie. Cookies are stored on your individual device and you have full control over their use. Cookies that are already stored may be deleted at any time. If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on. You can obtain more information about cookies by visiting: http://www.allaboutcookies.org.

Do Not Track Disclosure

We support Do Not Track ("DNT"). Do Not Track is a preference you can set in most web browsers to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Links To Other Sites

Our Service may contain links to other websites that are not operated by us. If you click on a third party link, you will be directed to that third party's website. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Social Media

We may use social media buttons and/or plug-ins on our website to allow our users to share and promote our content. These components may utilize cookies and/or other tracking techniques may be used which might save identifiable features of its users. For their use of this data and their privacy policies we refer you to those individual companies.

Privacy Of Minors

Our Service does not address anyone under the age of 16 (“Minors” or "Children"). We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 16 without verification of parental consent, we will take steps to remove that information from our servers and database.

Consent

Where you have provided us with consent, you may withdraw it at any time, without affecting the lawfulness of the processing that was carried out prior to withdrawing it. Whenever you withdraw consent, you acknowledge and accept that this may have a negative influence on our ability to fully provide our Services. You further agree that we shall not be held liable with respect to any loss and/or damage to your Personal Data if you choose to withdraw consent.

If we are unable to get active consent; for example after a phone call, we will point you to this Privacy Policy so you can understand our privacy practices and your rights. This also applies when we receive a direct e-mail that is not sent through our website. A link to our Privacy Policy can be found in the e-mail signature of each employee. We will take your continued usage of our Service and communication with us as your given consent unless you tell us otherwise.

Data Retention

We will store your personal data until such time when you withdraw your consent for us to do so. All other data as specified above will be retained for as long as is necessary for the purpose(s) for which we originally collected it. We may also retain and use information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Contacting Us & Editing Of Data

If you have any questions about this Privacy Policy, please contact us.

Our company contact is:
J. van der Vliet
info@yachts.nl

You have a right to be informed of Personal Data processed by Van der Vliet Quality Yachts, a right to rectification/correction, erasure and restriction of processing. To exercise any of the rights mentioned in this Privacy Policy and/or in the event of questions or comments relating to the use of Personal Data you may always contact us.

Please note that we may retain some information you submitted for the satisfaction of our legal obligations, or in the exceptional case where we otherwise reasonably believe that we have a legitimate reason to do so.

If you feel you have been unfairly treated you have the right to lodge a complaint at the Autoriteit Persoonsgegevens (Dutch supervisor of the processing of personal data).

Changes To This Privacy Policy

This Privacy Policy is effective as of May 25th, 2018 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time so please revisit this page periodically to stay aware of any changes to this Policy. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications, and your consent to abide and be bound by the modified Privacy Policy. If we make any significant changes to this Privacy Policy, we will notify you either through the e-mail address you have provided us, or by placing a prominent notice on our website.